If you are not happy with your order please contact us via email (hello@loveandmonstershi.com) or DM us on instagram (@loveandmonstershawaii) and we will make it right!

You will be emailed a tracking number once your USPS label is created. Once your package is scanned and in the hands of USPS we are no longer responsible for it. If your package is lost, stolen or damaged please file a claim with USPS.